These Terms govern your account, AI conversations, photo uploads and purchases in Dopoxy. Our separate Privacy Policy explains how we handle your personal data.
1. Who we are
Dopoxy is operated by DeLafée International SARL, Case Postale 2145, 2001 Neuchâtel, Switzerland (“we”, “us” or the “Company”). Your agreement is with the Company. Contact us at contact@dopoxy.com. By accepting these Terms when creating your account, you agree to follow them.
2. Your account
You must be at least 18 years old and legally able to enter this agreement. Provide accurate registration information, keep your login secure, and tell us promptly about suspected unauthorized access. Do not share your account with a minor. You are responsible for your own use and reasonable account security precautions.
3. Understanding AI conversations
Dopoxy lets you chat with AI characters and upload photos for supported chat features. Characters and their responses are generated by software. They are not real people and do not have human emotions. Historical or fictional personas are simulations; no endorsement by a real person, estate or rights holder is implied.
AI can give inaccurate, invented, biased, offensive or inappropriate responses. We do not guarantee the accuracy, completeness or suitability of any response. Responses do not necessarily reflect the Company’s views. Check important information independently before relying on it.
Dopoxy provides conversation and entertainment, not medical, psychological, legal or financial advice. No professional relationship or professional confidentiality is created. Do not use Dopoxy as a substitute for qualified advice or emergency assistance. If someone is in immediate danger, contact local emergency services. Safety features cannot guarantee detection of every risk or human intervention.
4. Acceptable use
Use Dopoxy lawfully. Do not upload material you have no right to use; infringe privacy or intellectual property rights; exploit or sexualize minors; share non-consensual intimate images; threaten, defraud or facilitate violence or other crimes; or bypass safety controls. Do not attack the service, scrape it, sell access or attempt unauthorized access. Reporting abuse or discussing personal distress in good faith is permitted.
You can report harmful responses, illegal content or account concerns to contact@dopoxy.com. We may remove content or restrict or suspend access for serious or repeated breaches, legal requirements or credible safety or security risks. Where appropriate and lawful, we will explain our decision and let you request a review.
5. Your messages and photos
You retain any rights you hold in your messages and photos. You give us permission to store, process and transmit them only as needed to provide Dopoxy, handle support and safety issues, and meet legal obligations, as explained in the Privacy Policy. This permission does not authorize publication of your private content or its use in advertising.
The app, software, branding and supplied character material belong to us or our licensors. We grant you a personal, non-exclusive, non-transferable right to use Dopoxy under these Terms. AI responses may resemble other responses and may not qualify for copyright protection. Respect third-party rights when using them.
6. App Store payments and subscriptions
All purchases are made through Apple’s App Store or Google Play. The applicable store processes payment under its terms. Before you buy, the purchase screen shows the price, billing period, features and limits, and any trial or renewal conditions. We receive purchase and subscription status information, not your full payment-card details.
Subscriptions renew automatically at the interval shown when you subscribe unless you cancel through the store before its renewal deadline. Trials convert to paid subscriptions only as disclosed in the offer you accept. Price changes, renewal notices and any required consent follow applicable law and store rules.
For Apple purchases, manage or cancel your subscription in your Apple account subscription settings. For Google Play purchases, use Google Play subscription settings. Cancellation normally stops the next renewal and leaves access available until the paid period ends. Uninstalling Dopoxy or deleting your Dopoxy account does not necessarily cancel store billing; cancel the subscription through the store as well.
Request Apple refunds through Apple. For Google Play purchases, use Google Play’s refund process or contact us for assistance where Google directs you to the developer. Refund eligibility follows applicable law and the relevant store’s rules. Ordinary cancellation does not automatically entitle you to a refund for the current period. Mandatory withdrawal rights, refunds for defective or unavailable services and other statutory remedies remain available.
7. Availability and ending access
We may update characters, models and features for service improvement, security or legal reasons. We do not promise uninterrupted access or that a particular character or feature will remain available forever. For material changes affecting paid access, we will provide the notice, cancellation rights and other remedies required by law. If we discontinue prepaid access without your breach, we will arrange any refund legally due, including for the unused prepaid period where applicable.
You may stop using Dopoxy at any time and delete your account in the app under Settings > Account > Delete account, or contact contact@dopoxy.com for help. Data deletion is explained in the Privacy Policy. Subscription cancellation is a separate step, as described above.
8. Our responsibility and limits of liability
We will provide Dopoxy with reasonable care and comply with our legal obligations. To the extent permitted by law, the service is provided “as available”, without guarantees that every AI response will be correct, safe or suitable for your circumstances. You should exercise your own judgment when acting on AI responses.
To the extent legally permitted, we exclude liability for indirect or consequential loss, lost business profits, and losses caused by reliance on AI responses. Our total liability for other claims relating to the service is limited to the greater of CHF 100 or the amount you paid for Dopoxy in the 12 months before the event giving rise to the claim.
These exclusions and limits do not apply to fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any responsibility that cannot lawfully be excluded or limited. They do not remove mandatory consumer guarantees, data protection remedies or your rights concerning a service that does not meet legal requirements.
9. Applicable law and changes
Swiss law governs these Terms, while mandatory consumer protections in your country of residence remain applicable. Courts in Neuchâtel have jurisdiction only to the extent permitted by law; you retain any mandatory right to bring a claim in your home courts. If a provision is unenforceable, the rest continues where lawful.
We will notify you of material changes before they take effect, normally at least 30 days in advance unless urgent legal or security reasons require otherwise. We will obtain fresh agreement where required. You may end your use and retain any cancellation or refund rights provided by law.
10. Apple app licence
For the iOS app, Apple’s Standard Licensed Application End User License Agreement also applies to the app licence, subject to mandatory law: apple.com/legal/internet-services/itunes/dev/stdeula. These Terms govern the Dopoxy service. The Company provides Dopoxy support; Apple and Google are not responsible for AI responses merely because they distribute the app.